- Will the Children's Program be offered this Season?
- I don't see any dates or times to book?
- Will you be feeding my child?
- We have our own equipment, is there a discount?
- What if I need to cancel my reservation?
- Anything else I should know?
- What does the day look like for my kids?
- How do passes with lessons work?
- When can I pickup my Club Pass?
- When does a new week start for Once-A-Week Passes?
- Why is the price showing in the eCommerce cart not correct?
- I'm in a School Club. Can I only come when our bus does?
- How many people does it take to start a Seasonal Club?
- What are the Season Pass options for Clubs?
- Do you have instructions on how to purchase a Club Pass?
- We have a Once-A-Week pass. If we miss a week can we do 2 days next week?
- I need a Once-A-Week Pass and my bus day is sold out. Can I pick another day?
- Do I need my own tube?
- Can my child ride down the hill in my lap?
- What is the youngest age you recommend for snowtubing?
- Does anyone ever fall out of a tube?
- Can I buy an all-day ticket for tubing?
- Can I buy a skiing/tubing combination ticket?
- Do you ever sell out of tubes?
- Why isn’t the Tubing Park open on school snow days?
- Is there a place to watch if you are not tubing?
- What kind of clothing should I wear?
- Do you need a helmet to tube?
- What kind of food is available?
- Is the snow on your hill real or fake?
- Do I need experience as I’m not athletic?
- Are there height or weight restrictions?
- Do you have snow? How long is the season?
- Do you have bathrooms?
- Can I bring my own food and beverage?
- Do you do birthday parties?
- When do you open?
- Can I buy Snow Tubing tickets ahead of time?
- What if it rains, or it's too warm or too cold?
- Can I get a refund?
- I cannot come now...can I change my date or give my tickets to a friend?
- Can I get a discount?
- Can I bring my own tube, sled... to go down the hill?
- What days and times is Glow Tubing?
- Are 2hr Tubing Tickets for Glow Tubing? I don't see Glow Tubing Tickets to buy.
- What is included with a Glow Tubing Ticket?
- Do you have overnight accommodations?
- I'm a person with disabilities...can I tube?
- When do Tubing Tickets go on sale for the season?
- Do you offer group discounts?
Yes, the Program will be offered Fridays, Saturdays, and Sundays, plus Peak Days.
A listing of available dates and times for the Program will be posted in mid November and the Program usually kicks off the 2nd Saturday in December weather permitting.
A mid-session snack such as pretzels and goldfish will be provided, but students should eat a full breakfast or lunch before arrival so they can be energized for an exciting day. Students should bring a water bottle when possible, but we will also have beverages available for those who do not.
There is no discount for the program including those who have their own equipment.
We understand life happens. Please fill out a reservation change form so we can reschedule your needs and free up your booking for other guests to attend. We require a 48 hour form your original booking date and time to guaranteed a reschedule of your visit.
Our team will be focusing this season on making check-ins and pickups quick and paperless to limit contact points and to get the kids on the hill and having fun as soon as possible!
Morning Sessions (Peak Days)
8:30AM Arrival and Check-In begins at the Children’s Learning Center
9:00AM Program Begins
9:15AM Students go outside for on-snow lesson with Instructor
11:00AM Snack break
11:20AM Students back outside for on-snow lesson with Instructor
12:20PM Students come inside to prepare for pickup
12:25PM Parents begin to arrive for pickup
Afternoon Sessions (Peak Days)
1:30PM Arrival and Check-In begins at the Children’s Learning Center
2:00PM Program Begins
2:15PM Students go outside for on-snow lesson with Instructor
4:00PM Snack break
4:20AM Students back outside for on-snow lesson with Instructor
5:20PM Students come inside to prepare for pickup
5:25PM Parents begin to arrive for pickup
Several passes offer Group Lessons for those 9 years and older. Group Lessons are available depending on ability at the times listed on the lessons page (see link here) and additional times are added such as when large school clubs arrive by bus.
Passes are available for pickup starting the weekend of our annual Swap Meet (see calendar for details) and during business hours after that. Beat the opening day rush! Most kids that transport on buses will get their Club Pass on their first visit(s) as we hold all of them for the Club Advisor to pass out that day. Please check with your Club Advisor if you are unsure.
Sunday is the beginning of a new week for Once-A-Week Passes. You could come on a Saturday and then again the next day (Sunday) for two times in one weekend, however you would not be able to return again until the following Sunday.
You must properly enter your Promo Code to receive the price assigned to your Club. Most likely you have not entered it correctly (wrong code?) or hit the ADD button. Additionally, you might be purchasing from the wrong Category. Please make sure you passes are from the Club Category and not the Season Pass Category.
Club Members can come anytime their pass allows (Everyday or One-A-Week) no matter if traveling with their Club on a bus or self-transporting even if on a different day. Club Pass access starts opening day and continues until the end of the season. No holiday or weekend restrictions.
Clubs must have a minimum of 30 people and new Clubs must have 75% new Snow Trails Passholders. Clubs are a great way to receive a discount off regular Club Pass prices. Contact Us to start your Club today!
There are three types of Club Passes including a Once-A-Week Season Pass for Students and Non-Students and an Everyday Season Pass for all ages. Within these Pass types there are options that may include Season Long Equipment Rentals and Group Lessons.
It's a very straight forward process but there are a couple unique questions to make sure you pass is associated with the correct club. See the following screencast for an example purchase for a buyer who already had created an account. Visit: http://www.snowtrails.com/club-example
Nope, if you don't use it you lose it! The only way to guarantee this type of flexility is to purchase an Everyday Pass.
No you cannot. Only so many passes or sets of rental equipment are available on a certain day and time frame. When they sell out we cannot permit additional passes to be sold. If you pick another date it will not match your Club Code and our team will have to refund your purchase. Although we understand you may have reserved a seat on a bus it doesn't guarantee a pass at Snow Trails.
The minimum age for tubing participation is at the discretion of the parent or guardian. Only one person per tube but you can hold to their tube as you go down the hill. They must be old enough to stand up on the conveyor carpet that takes them back up the hill. We have no requirements or recommendations for height, weight or age. It's at the guest discretion.
It can happen...but it's very rare.
No. Tickets are for two hours, but an "extra hour" can be purchased at a discounted rate afterwards if tubes are available.
No. They must be purchased separately. Season passes for skiing and snowboarding have the ability to add on a snowtubing season pass for nominal fee.
Yes. During Peak Days and when mother nature has everyone thinking snow! Our popular Glow Tubing sessions often sell-out quickly too. Buy online as soon as tickets go on-sale.
Great question! School cancelations due to snow usually come at the last minute and since we are not open through the week when school is in session we don't have staff available to work just for a few days when schools close due to weather nor get them on site at the last minute.
Yes and no. Seating inside the Tubing Lodge and outside is very limited. We have a Snowtubing Lodge with a snack bar and shared seating as well as a well lit patio, bench seats, picnic tables and a fire pit.
We have a Snowtubing Lodge directly at the Snowtubing Area that has snack bar with warm beverages, snacks candies and basic foods like hot dogs and pretzels. Just a short walk away in the Main Lodge is Joe's Place a full service cafeteria as well as the Last Run & Deli.
None. We have no requirements or recommendations for height, weight or age. It's at the guest discretion. Guests are required to be able to get in and out of the tube under their own power.
Most likely because we can make our own when conditions are favorable and mother nature is not helping. Please visit our SNOW REPORT at the top of the website for current status of our conditions and facilities. Our Season can run from mid December to mid March.
Yes but it must be consumed either at your vehicle or the Valley Lodge located away from the Tubing Area. The Snowtubing Lodge located at the base of the Snowtubing area is only available for dining with those who have purchased food at the Snack Bar.
We do not offer a designated area for private or reserved space or offer any packages at our Snowtubing facility for such a need, but that's not to say we don't have parties, clubs, businesses and groups join us regularly for their special day. We ask that any features of a party such as cakes, games and opening gifts occur offsite.
We can open anywhere from the day after Thanksgiving to around the New Year depending on Mother Nature! We ask that you join our Newsletter and check our Snow Report for the latest information when conditions are favorable. Once we can start making snow it's often only days before we are ready to open!
Yes, online only. Tickets cannot be purchased ahead of time at the ticket window. Sessions Sell-Out Fast. Please Plan Ahead.
Snowtubing will continue during poor weather conditions including rain, snow, very cold and unseasonably warm temperatures. Please visit SnowTrails.com/Snow prior to your arrival to confirm we are open. Temporary Closing: In the event of a delay due to lightening, credit will be issued for sessions impacted by the temporary closing. We cannot move sessions back as this will impact those with later bookings. Cancellations: If Snow Trails has to close the facility for any reason refunds will be issued.
No refunds will be issued for purchases made online. If the Tubing Park closes for an unforeseen reason we will work to resolve your booking needs. Rescheduling may be an option for those that contact us at least 48 hours prior to their date and arrival time. Credit in the form of a Gift/Value Card may be given in some cases, but there will be no refunds unless Snow Trails closes. There is no credit given to those who miss their reservation - quantities of snow tubes and time slots are limited, so missing your booking does not allow time for us to rebook it without advanced notice. For those who want to rebook at least 48 hours prior to arrival, please use the following online form, visit: www.snowtrails.com/change.
Transfers: Reservations may be transferred to another person. Changes to Reservation Date: Transfers to another date are possible when availability exists and you have contacted us 48 hours in advance of your date and time. For all transfers and changes please use the following online form, visit: www.snowtrails.com/change. You can only change your date prior to the beginning of your scheduled time of arrival. No credit or transfers will be given after your booking time. No refunds given.
There are no discounts available including groups or individuals such as military, student or senior. All purchases must be made online and there are no discounts online.
Glow Tubing is nightly Thursday thru Sunday and Peak Day throughout the entire season. Glow Tubing starts at twilight every night that our Snow Tubing facility is open. Our season often runs from mid December through mid March, weather dependent.
Glow Tubing is Snow Tubing... it's just in the dark! All tickets purchased after dusk are for Glow Tubing. We have Glow Tubing each and every night that our Snow Tubing Facility is open... for the entire winter season!
A Glow Tubing Ticket give you access to our Snow Tubing facility which consists of a special tube designed for use on snow as well as use of a conveyor lift for a ride to the top if the hill. Special lights features make every Glow Tubing adventure a night to remember. Amenities of the Snow Tubing facility include a lodge, snack bar, fire pit, bathrooms, picnic tables and well as access to our Main Lodge which includes additional dinning, two bar and two restaurants.
We do not. You can find area accommodations listed here.
Most likely yes! We have guests every week with different unique needs and seldom run into issues. If the guest can get from a vehicle to the edge of the snow we can get them into a tube. Someone will need to pull the guest to the conveyor carpet and they can ride up the carpet to transport to the top. Although we do not permit guests to ride in the tube up the hill we do permit it for our guests with unique needs, it's totally safe. Upon arrival, please inform staff of any issue that might restrict your party of enjoying the tubing experience, they will do their best to provide assistance and accommodate the situation to ensure everyone a safe and exciting time.
Tickets often go on sale in November with availability for all available dates from late December to late February. Additional dates and quantities may become available early and late season, as well as based on weather and cancellations. We will not announce a specific date or time of release.
Yes and no. When we are open to the public there is no special pricing or group reservations. Tickets must be purchased online and at full price and the system permits 15 ticket to be purchased at one time. We do offer Weekday Private Park Rentals that can accommodate large groups and are very cost effective when group sizes are in excess of 40-57 people.