FACILITY POLICIES

Season Pass and Area LIft Ticket Terms & Conditions
By purchasing and using your pass or area lift ticket, you agree to the Snow Trails terms and conditions and assume the risks as specified.

PROGRAM POLICIES
Applications for season passes are made with the explicit assumption of risk by the individual or individuals requesting same and applicant acknowledges that skiing or snowboarding is subject to skiing/snowboarding contract which releases Snow Trails for injury to person or property. The pass cannot be resold. Re-selling or allowing another person to use your pass constitutes theft of services under Ohio criminal law. The pass shall remain the property of Snow Trails. Snow Trails is not responsible for lost or stolen tickets and may void a ticket for inappropriate conduct by the holder. Be familiar with the skiers and snowboarders Your Responsibility Code. The holder is subject to all rules and regulations in effect at Snow Trails. The holder is not entitled to any special privileges or exceptions and must obey all rules. Snow Trails assumes no responsibility for unauthorized use of holder's pass. Snow Trails has sole discretion and final say in honoring any special programs or offers. Prices are subject to change at any time.

SEASON PASS SPECIFICS
Gold Family passes are the only "direct-to-the-slopes" passes at Snow Trails. A Gold Primary pass must be purchased to qualify for the additional family discounted passes. Gold passes must be visible at all times. All other passes require daily tickets be issued at the Guest Service desk upon presentation of photo id each visit. Tickets must be worn properly attached to outer garment between waist and neck and not on hats, gloves, boots or goggles. If Gold pass or any other pass is forgotten, passholder may sign for a lift ticket only once per season with proper identification without a replacement fee. A week is defined as a seven day period beginning at opening on Sunday and ending at close on the following Saturday, for those passes based on week. The "You Decide Pass" twelve punch is redeemable at the Guest Service desk in the main lodge. Two punches equal a Weekend/Holiday ticket; one punch equals any other ticket.

AREA LIFT USAGE
I understand and accept all terms and conditions at the place this ticket was issued and realize I am bound by them as a condition of using this ticket and any facilities of this ski area. I accept that I will be exposed to inherent and other risks and dangers that cause serious injury or death. I therefore agree to accept full responsibility for any and all injuries or property damage and agree to make no claim against the ski area or any of its owners or employees for any injury or harm to me regardless of cause. I agree that any use of this ticket or facilities confirms absolutely my agreement to be bound by all these terms and others posted, whether I obtained this ticket myself or it was provided to me by someone else. I hereby grant Ohio Ski Slopes, Inc permission to use my picture in promotional literature. I understand management reserves the right to publish these photos and no compensation will be given to subjects.

EQUIPMENT
If you have ski or snowboard equipment, it must have metal edges and proper run-away retention devices for safety reasons. If you are not sure if your equipment complies with current industry standards, we recommend having your equipment examined by a trained professional. Our Ski Patrol or the Ski Shop would be the place to go for this. Discount store "toy" snowboards, sleds, snow decks or snow skates or similar products of this kind are not permitted.

PERSONAL PROPERTY
You are responsible for your own equipment and personal belongings. Snow Trails is not responsible for lost or stolen property or equipment. Coin operated checking devices, free ski checking and lockers are available. In the event of loss or theft a pass, holder must notify Snow Trails. There will be a charge of $25.00 if pass is lost or stolen and holder wishes to replace it.

BE Aware. SKI WITH CARE.
Patrollers are on duty to assist you, at no charge. Your safety and first aid is their primary concern. All injuries must be reported. For more information, check out our Patrol Safety area at www.snowtrails.com. The use of helmets or wrist guards may reduce the risk of injury. Whether or not to wear a helmet or other safety devices is a personal choice. Make sure to check into all available options. You are advised to familiarize yourself with the content of the Responsibility Code so as to become more aware of the elements of risk involved in the sport of skiing. The Code is available on www.snowtrails.com, at the Resort, and in our brochures. Violations of Your Responsibility Code, and Snow Trails' rules, ordinances and/or guidelines may result in criminal prosecution, civil liability and/or loss of lift privileges without compensation or refund. Applicant acknowledges that skiing is subject to a skiing/snowboarding contract, which releases Snow Trails for injury to person or property. Please observe all signs posted!

MEMBER ASSUMPTION OF RISKS
I agree and understand that use of this pass is a purely voluntary, recreational activity and that if I am not willing to acknowledge the risks, I should not purchase or use this pass.

I agree and understand that the staff or management reserves the right to revoke my season pass, without refund, at their discretion for any of the following reasons: misconduct, abuse of privileges, violation of the rules, or any other reason they deem necessary. Management reserves the right and has the obligation to enforce the Rules of the Slopes, as well as Ohio Safety in Skiing Law and Ohio Liquor Laws.

I agree to follow all Responsibility Code rules, and I understand skiing is a hazardous sport, and has many inherent and other risks. I understand that ice, variations in terrain, moguls, rocks, forest growth, and debris, lift towers, snowmaking equipment and other natural and man-made obstacles and hazards, including other skiers, exist throughout the area. I am aware that snowmaking, snow grooming, maintenance and other activities may be in the process at any time, and I agree to stay clear of this equipment. I agree to ski in control at all times. I agree to accept full responsibility for any and all injuries or property damage and I agree to make no claim against the ski area or any of its owners or employees for any injury or harm to me regardless of cause. I agree that any use of this season program or facility confirms absolutely my agreement to be bound by all these terms, and others posted, whether I obtained this season program myself or it was provided to me by someone else.

I agree that any claim which I may at any time bring for any reason against Snow Trails or any of its agents, officers, directors, owners, servants, and employees or any disputes arising out of its purchase and use of this season program, or the use of Snow Trails facilities, shall be submitted to the jurisdiction of the State or Federal Court in the State of Ohio, and that no claim or action shall be brought in any other jurisdiction.

PASS REFUND OPTION POLICY TERMS & CONDITIONS*
Subject to the refund calculation, Snow Trails will refund based on the following conditions:

The Refund Option must be purchased concurrently with that season's Season Pass. *
The Refund Option commences with the purchase of a Season Pass and selection of the Pass Refund Option.
Notification of non-participation must be received by Snow Trails within 14 days of injury or relocation. A licensed Doctor of medicine must document injury/sickness of a passholder preventing his/her participation in skiing/riding.
The Pass Refund Option price is non-refundable under any circumstances and excludes Add-On Options.If a passholder is transferred by his/her employer OR precluded by terms of a contract requiring him/her to change residence outside a reasonably accessible radius of the Snow Trails area, he/she is entitled to a refund. The request must be documented on employer letterhead. If a parent, spouse (legal or common-law) or child under 21 years of age of a passholder who qualifies for a refund also selected the Pass Refund Option and chooses to cease participation, he/she is entitled to a refund.

All refunds are final. All season pass refunds will be based on the number of times a scanable pass has been used multiplied by the regular prime day lift ticket rate. Refund requests will not be accepted after March 31 of each season. 

When requesting a refund please contact the Guest Services Desk and provide the following:

  1. Refunds cannot be processed until the pass has been turned in.
  2. Completed refund request form.
  3. Medical Certificate providing the injury date and the prognosis stating that the passholder is unable to participate in skiing/riding due to the injury.
  4. In the event of job relocation, include a letter from your new employer stating the date, location and length of the relocation. All refunds are subject to Snow Trails discretion and approval.

    CANCELLATIONS WITHOUT PASS REFUND OPTION
    A person may receive a credit for a like membership if unable to ski/ride due to medical/relocation reasons. A letter from a doctor/employer is required for verification. The letter must be received at Snow Trails within 14 days of the incident that requires a medical/relocation release. Prior to opening day, a credit less a $35 processing fee will be issued for medical or relocation reasons only. After opening day, a credit less participant usage (based on  daily ticket, rental and lesson rates listed above) and a $35 processing fee for medical or relocation reasons will be issued. Credits cannot be processed without ID. No credit requests will be processed after February 1st.

ADP Group Refund Option Policy Terms & Conditions

  1. ADP Group Refund Option Purchased (Cash Refunds). The Refund Option must be purchased concurrently with that season's  ADP membership and commences with purchase of that season's membership and selection of the Refund Option.
  2. Notification of non-participation must be received by Snow Trails within 14 days of injury or relocation. A licensed Doctor of medicine must document injury/sickness of an ADP member preventing his/her participation in skiing/riding.
  3. The ADP Group Refund Option price is non-refundable under any circumstances.
  4. If ADP membership was not used and Refund Option purchased, then a full refund will be issued.
  5. If ADP membership was used, all refunds will be based on the number of times a membership has been used multiplied by the regular prime day lift ticket rate.
  6. If an ADP member is transferred by his/her employer OR precluded by terms of a contract requiring him/her to change residence outside a reasonably accessible radius of the Snow Trails area, he/she is entitled to a refund, less usage and a registration fee. The request must be documented on employer letterhead.
  7. If a parent, spouse (legal or common-law) or child under 21 years of age of a ADP member who qualifies for a refund also selected the Pass Refund Option and chooses to cease participation, he/she is entitled to a refund less usage and registration fee.
  8. Refund requests will not be accepted after February 1st. When requesting a refund please contact the Guest Services Desk and provide the following: Your ADP Id card - refunds cannot be processed until the Id card has been turned in.  Completed refund request form.  Medical Certificate providing the injury date and the prognosis stating that the ADP member is unable to participate in skiing/riding due to the injury.  In the event of job relocation, include a letter from your new employer stating the date, location and length of the relocation.  All refunds are final and subject to Snow Trails? discretion and approval.

CANCELLATIONS WITHOUT ADP GROUP REFUND OPTION 
(CREDIT LETTERS)

A person may receive a credit for a like membership if unable to ski/ride due to medical/relocation reasons. A letter from a doctor/employer is required for verification. The letter must be received at Snow Trails within 14 days of the incident that requires a medical/relocation release. Prior to opening day, a credit less a $35 processing fee will be issued for medical or relocation reasons only. After opening day, a credit less participant usage (based on  daily ticket, rental and lesson rates listed above) and a $35 processing fee for medical or relocation reasons will be issued. Credits cannot be processed without ID. No credit requests will be processed after February 1st.

 

Copyright © 2018 Snow Trails. All rights reserved.

Snow Report Updated: 2/23/18  3:50PM

Slope Hours Today: Reopening SATURDAY 9AM
>>Lift Ticket Hours & Rates Calendar
Tubing Hours Today:  Reopening SUNDAY 9AM
>>Tubing Ticket Hours & Rates Calendar

Snow Trails Ski Shop Hours:
Friday 11AM- 5PM
Regular Weekend Hours 9AM- 8PM
Carnival Sale

Our Snow Groomers will be out today, pushing and spreading to get ready for our 57th Annual Ski Carnival to take place this Saturday and Sunday - no matter what! We will reopen the Slopes only with normal hours beginning at 9AM Saturday. As a result, the new Tubing Bobsled event will unfortunately have to be cancelled. We will host all other Carnival events both days as planned, unless weather delays are necessary. On Sunday at 9AM we will open both the Slopes and Tubing Park and be happy to host you for our second day of Carnival.

Although you might see percentages of precipitation at nearly 100%, most turn-out to be intermittent r@#% during only a portion of the day, as a front moves through, so don’t let it ruin your Carnival fun! We know many of you have already made plans and reservations and you will not want to miss it!!

We will be getting back to Normal Hours on the Slopes and in the Tubing Park this coming week. We are happy to see the forecast showing cooler temps at night and plan to carry-on. This unseasonably warm weather is unfortunate, however we hope winter is not over yet! We will look for sustained snowmaking temps in the forecast to hopefully get back to snowmaking and add to our base of snow for an even better finish to the season.

Our plan is to keep the fun going as far into March as possible. Our typical season runs December thru mid-March. We will look forward to you joining us! If a days weather is in question for you, before heading-out, please check-back here to our daily updated Snow Report for the latest.

Events
Surface Conditions: Wet snow
Notes: Snow base is holding-up against these warm temps and precipitation. Our crew will be out in our fleet of Pisten Bully Snow Cat Groomers pushing and spreading the snow for reopening.

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