Communication Terms & Conditions

SMS/Text Messaging and Email Communications

Effective date: October 2, 2026

These Communications Terms & Conditions ("Communications Terms") govern SMS/text messages and email communications sent by Snow Trails. They supplement the Snow Trails Privacy Policy and any other terms that apply to a purchase, reservation, account, program, or service.

1. SMS/Text Messaging Program

Snow Trails may use SMS/MMS text messaging to communicate with individuals who have provided a mobile number and, where required, have consented to receive messages. Depending on the program or interaction, messages may include reservation or purchase information, reminders, schedule or operating updates, account or service notices, customer-support communications, event information, and promotional or marketing messages.

2. Consent to Receive SMS/Text Messages

By affirmatively opting in to a Snow Trails SMS/text messaging program, you authorize Snow Trails and service providers acting on our behalf to send recurring text messages to the mobile number you provide, including through automated technology where applicable. The types of messages you receive will depend on the program or consent you selected.

Marketing consent is optional. Consent to receive promotional or marketing SMS/text messages is not a condition of purchasing goods or services, creating an account, or completing a reservation with Snow Trails. A required acceptance of general terms or a privacy policy does not, by itself, constitute consent to receive marketing text messages.

You represent that you are the subscriber or customary user of the mobile number you provide and that you are authorized to consent to messages at that number.

3. Message Frequency and Charges

Message frequency varies based on your interactions with Snow Trails, the communications you request, and the messaging program in which you participate. Message and data rates may apply according to your mobile carrier and service plan. Snow Trails does not charge a separate fee to receive its text messages, but your carrier may impose messaging or data charges.

4. Opting Out of SMS/Text Messages

You may opt out of recurring SMS/text messages at any time by replying STOP to a Snow Trails text message. After an opt-out request is processed, you may receive a final confirmation message. You will not receive additional recurring messages from that messaging program unless you opt in again, although Snow Trails may still contact you through other permitted channels or in response to a message you initiate.

Reply HELP for assistance. You may also contact Snow Trails using the contact information below.

5. Carrier and Delivery Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your wireless carrier and network availability and is not guaranteed. Supported carriers and messaging capabilities may change without notice.

6. Changes to Your Mobile Number

If you change, deactivate, or transfer your mobile number, you should update your Snow Trails account information or contact us so that messages intended for you are not sent to another person who later receives that number.

7. Email Communications

Snow Trails may send emails related to purchases, reservations, account activity, operating updates, customer service, safety or service information, and other transactional or relationship communications. These messages may be sent when reasonably necessary to provide services you requested or administer your relationship with Snow Trails.

Snow Trails may also send newsletters, promotions, event information, product or service announcements, and other marketing emails to recipients who have subscribed or where otherwise permitted. Marketing emails are intended to identify Snow Trails as the sender and provide a method to unsubscribe.

8. Opting Out of Marketing Email

You may unsubscribe from marketing email by using the unsubscribe link in a marketing message. We may take reasonable time to process the request. Even after you unsubscribe from marketing emails, Snow Trails may continue to send non-promotional messages such as receipts, confirmations, account notices, customer-service responses, reservation or operating updates, and other communications necessary to provide requested services or administer an existing transaction or relationship.

9. Privacy and Use of Contact Information

Snow Trails handles personal information used for SMS/text and email communications in accordance with the Snow Trails Privacy Policy. Mobile information, SMS opt-in data, and SMS consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may use service providers to deliver communications and support our systems, subject to appropriate restrictions on their use of information.

10. Eligibility and Account Holders

Individuals under 18 are not permitted to create their own Snow Trails online accounts. A parent, legal guardian, or other authorized adult should manage communications preferences for minors associated with an adult-managed account. SMS/text marketing opt-in should be provided only by an individual authorized to consent for the mobile number submitted.

11. Changes to These Communications Terms

Snow Trails may update these Communications Terms from time to time to reflect changes in our communications programs, service providers, technology, or legal and industry requirements. The effective date at the top of this page indicates the most recent revision. Where appropriate, material changes may be communicated by posting updated terms or through other reasonable means.

12. General Terms

If any provision of these Communications Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law. These Communications Terms do not waive or limit any rights or obligations contained in other Snow Trails agreements that apply to your purchase, reservation, account, activity, or participation.

Contact Us

Snow Trails
3100 Possum Run Road, Mansfield, Ohio 44903
Phone: 419-774-9818
Contact form: /contact-us
Privacy Policy: /footer/privacy-policy

For questions about SMS/text or email communications, opt-out assistance, or communication preferences, contact Snow Trails using the information above.