Face coverings are required for all indoor facilities. Snow Trails is abiding by all State and County mandates to ensure a safe and full season of winter fun for you.
- Will you be offering food and beverage options at Snow Trails this Season?
Yes we will. The Last Run Bar & Deli, Lucky's Grab&Go as well as the Loft Bar will be open and operating under guidance and mandate of State and County health agencies.
- What is different in the Lodge this year?
In the Lodge we will be operating with a focus on social distancing, disinfecting and active management of guests and their needs while maintaining a traditional Snow Trails experience. We'll be utilizing a table reservation system for all seating on the 2nd floor with a focus on those dinning and drinking with us. We'll also be building a heavy duty tent structure adjacent to the Lodge for additional seating. Bars will be open, however seating will be limited in accordance with current mandates requiring all guests to be seated to eat or drink. Face masks are required at all times in the Lodge unless guests are activity dining or drinking. Additionally, a major investment has been made in outdoor seating with additional tables and seating.
- Can you tell me more about this tent?
Since social distancing requires us to reduce tables and seating in the main Lodge, we need to provide additional seating for those who bring their own food, overflow for Lucky's Grab&Go Cafeteria, as well as those who just need a place to sit, yet are not planning to dine with us. The tent facility will be heated, with ample lighting and outlets to provide our DIY food guests with power to keep crockpots warm. We are pretty excited to have this additional seating for peak times.
- Anything I need to know about private or public lockers?
Business as usual in the world of lockers... they will be available, but we do ask guests to abide by social distancing guidelines and to give people personal space. Masks must be worn inside at all times, even in the Private Locker Rooms. Time in Lockers Rooms needs to be limited to as long as it takes to get ready to ski or leave for home. Please keep socializing to a minimum in locker rooms to best accommodate all.
- What is Snow Trails doing about cleaning?
We will reduce touch-points whenever possible. In touch-point areas, please rest assured we'll be keeping things clean and disinfected with planned cleanings during business hours, as well as routine disinfecting regimens after-hours. We are working with our suppliers who also work closely with schools and government agencies to implement effective and sensible solutions.
- Will Guest Services be open so I can get my photo taken and get my pass?
Of course! We'll be implementing processes that keep guests and staff safe, so you'll still be able to get your photo taken and as always you can email us your photo. Please note Season Passes cannot be mailed and must be picked-up on-site. To reduce long lines on Opening Days and weekends please make arrangements to pick-up passes during business hours after Friday, November 13th.
If we were not able to answer a question you have, please do not hesitate to Contact Us.