Facility Policies

Snow Trails Season Pass and Area LIft Ticket Terms & Conditions

By purchasing and using your pass or area lift ticket, you agree to the Snow Trails terms and conditions and assume the risks as specified.

PROGRAM POLICIES
Applications for season passes are made with the explicit assumption of risk by the individual or individuals requesting same and applicant acknowledges that skiing or snowboarding is subject to skiing/snowboarding contract which releases Snow Trails for injury to person or property. The pass cannot be resold. Re-selling or allowing another person to use your pass constitutes theft of services under Ohio criminal law. The pass shall remain the property of Snow Trails. Snow Trails is not responsible for lost or stolen tickets and may void a ticket for inappropriate conduct by the holder. Be familiar with the skiers and snowboarders Your Responsibility Code. The holder is subject to all rules and regulations in effect at Snow Trails. The holder is not entitled to any special privileges or exceptions and must obey all rules. Snow Trails assumes no responsibility for unauthorized use of holder's pass. Snow Trails has sole discretion and final say in honoring any special programs or offers. Prices are subject to change at any time.

SEASON PASS SPECIFICS
Gold Family passes are the only "direct-to-the-slopes" passes at Snow Trails. A Gold Primary pass must be purchased to qualify for the additional family discounted passes. Gold passes must be visible at all times. All other passes require daily tickets be issued at the Guest Service desk upon presentation of photo id each visit. Tickets must be worn properly attached to outer garment between waist and neck and not on hats, gloves, boots or goggles. If Gold pass or any other pass is forgotten, passholder may sign for a lift ticket only once per season with proper identification without a replacement fee. A week is defined as a seven day period beginning at opening on Sunday and ending at close on the following Saturday, for those passes based on week. The "You Decide Pass" twelve punch is redeemable at the Guest Service desk in the main lodge. Two punches equal a Weekend/Holiday ticket; one punch equals any other ticket.

AREA LIFT USAGE
I understand and accept all terms and conditions at the place this ticket was issued and realize I am bound by them as a condition of using this ticket and any facilities of this ski area. I accept that I will be exposed to inherent and other risks and dangers that cause serious injury or death. I therefore agree to accept full responsibility for any and all injuries or property damage and agree to make no claim against the ski area or any of its owners or employees for any injury or harm to me regardless of cause. I agree that any use of this ticket or facilities confirms absolutely my agreement to be bound by all these terms and others posted, whether I obtained this ticket myself or it was provided to me by someone else. I hereby grant Ohio Ski Slopes, Inc permission to use my picture in promotional literature. I understand management reserves the right to publish these photos and no compensation will be given to subjects.

EQUIPMENT
If you have ski or snowboard equipment, it must have metal edges and proper run-away retention devices for safety reasons. If you are not sure if your equipment complies with current industry standards, we recommend having your equipment examined by a trained professional. Our Ski Patrol or the Ski Shop would be the place to go for this. Discount store "toy" snowboards, sleds, snow decks or snow skates or similar products of this kind are not permitted.

PERSONAL PROPERTY
You are responsible for your own equipment and personal belongings. Snow Trails is not responsible for lost or stolen property or equipment. Coin operated checking devices, free ski checking and lockers are available. In the event of loss or theft a pass, holder must notify Snow Trails. There will be a charge of $25.00 if pass is lost or stolen and holder wishes to replace it.

BE AREA. SKI WITH CARE.
Patrollers are on duty to assist you, at no charge. Your safety and first aid is their primary concern. All injuries must be reported. For more information, check out our Patrol Safety area at www.snowtrails.com. The use of helmets or wrist guards may reduce the risk of injury. Whether or not to wear a helmet or other safety devices is a personal choice. Make sure to check into all available options. You are advised to familiarize yourself with the content of the Responsibility Code so as to become more aware of the elements of risk involved in the sport of skiing. The Code is available on www.snowtrails.com, at the Resort, and in our brochures. Violations of Your Responsibility Code, and Snow Trails' rules, ordinances and/or guidelines may result in criminal prosecution, civil liability and/or loss of lift privileges without compensation or refund. Applicant acknowledges that skiing is subject to a skiing/snowboarding contract, which releases Snow Trails for injury to person or property. Please observe all signs posted!

MEMBER ASSUMPTION OF RISKS
I agree and understand that use of this pass is a purely voluntary, recreational activity and that if I am not willing to acknowledge the risks, I should not purchase or use this pass.

I agree and understand that the staff or management reserves the right to revoke my season pass, without refund, at their discretion for any of the following reasons: misconduct, abuse of privileges, violation of the rules, or any other reason they deem necessary. Management reserves the right and has the obligation to enforce the Rules of the Slopes, as well as Ohio Safety in Skiing Law and Ohio Liquor Laws.

I agree to follow all Responsibility Code rules, and I understand skiing is a hazardous sport, and has many inherent and other risks. I understand that ice, variations in terrain, moguls, rocks, forest growth, and debris, lift towers, snowmaking equipment and other natural and man-made obstacles and hazards, including other skiers, exist throughout the area. I am aware that snowmaking, snow grooming, maintenance and other activities may be in the process at any time, and I agree to stay clear of this equipment. I agree to ski in control at all times. I agree to accept full responsibility for any and all injuries or property damage and I agree to make no claim against the ski area or any of its owners or employees for any injury or harm to me regardless of cause. I agree that any use of this season program or facility confirms absolutely my agreement to be bound by all these terms, and others posted, whether I obtained this season program myself or it was provided to me by someone else.

I agree that any claim which I may at any time bring for any reason against Snow Trails or any of its agents, officers, directors, owners, servants, and employees or any disputes arising out of its purchase and use of this season program, or the use of Snow Trails facilities, shall be submitted to the jurisdiction of the State or Federal Court in the State of Ohio, and that no claim or action shall be brought in any other jurisdiction.

PASS REFUND OPTION POLICY TERMS & CONDITIONS*
Subject to the refund calculation, Snow Trails will refund based on the following conditions:

  • The Refund Option must be purchased concurrently with the 2011/2012 Season Pass. *
  • The Refund Option commences with the purchase of a 2011/2012 Season Pass and selection of the Pass Refund Option.
  • Notification of non-participation must be received by Snow Trails within 14 days of injury or relocation. A licensed Doctor of medicine must document injury/sickness of a passholder preventing his/her participation in skiing/riding.
  • The Pass Refund Option price is non-refundable under any circumstances and excludes Add-On Options.
  • If a passholder is transferred by his/her employer OR precluded by terms of a contract requiring him/her to change residence outside a reasonably accessible radius of the Snow Trails area, he/she is entitled to a refund. The request must be documented on employer letterhead. If a parent, spouse (legal or common-law) or child under 21 years of age of a passholder who qualifies for a refund also selected the Pass Refund Option and chooses to cease participation, he/she is entitled to a refund.

All refunds are final. All season pass refunds will be based on the number of times a scanable pass has been used multiplied by the regular prime day lift ticket rate.

Refund requests will not be accepted after March 31, 2012. When requesting a refund please contact the Guest Services Desk and provide the following:

  1. Refunds cannot be processed until the pass has been turned in.
  2. Completed refund request form.
  3. Medical Certificate providing the injury date and the prognosis stating that the passholder is unable to participate in skiing/riding due to the injury.
  4. In the event of job relocation, include a letter from your new employer stating the date, location and length of the relocation. All refunds are subject to Snow Trails discretion and approval.

CANCELLATIONS WITHOUT PASS REFUND OPTION
A person may receive a credit for a like membership if unable to ski/ride due to medical/relocation reasons. A letter from a doctor/employer is required for verification. The letter must be received at Snow Trails within 14 days of the incident that requires a medical/relocation release. Prior to opening day, a credit less a $35 processing fee will be issued for medical or relocation reasons only. After opening day, a credit less participant usage (based on 07/08 daily ticket, rental and lesson rates listed above) and a $35 processing fee for medical or relocation reasons will be issued. Credits cannot be processed without ID. No credit requests will be processed after February 1, 2012.

ADP Group Refund Option Policy Terms & Conditions

ADP Group Refund Option Purchased (Cash Refunds).

The Refund Option must be purchased concurrently with the 2011/2012 ADP membership and commences with purchase of 2011/12 membership and selection of the Refund Option.

Notification of non-participation must be received by Snow Trails within 14 days of injury or relocation. A licensed Doctor of medicine must document injury/sickness of an ADP member preventing his/her participation in skiing/riding.

The ADP Group Refund Option price is non-refundable under any circumstances.

If ADP membership was not used and Refund Option purchased, then a full refund will be issued.

If ADP membership was used, all refunds will be based on the number of times a membership has been used multiplied by the regular prime day lift ticket rate.

If an ADP member is transferred by his/her employer OR precluded by terms of a contract requiring him/her to change residence outside a reasonably accessible radius of the Snow Trails area, he/she is entitled to a refund, less usage and a registration fee. The request must be documented on employer letterhead.

If a parent, spouse (legal or common-law) or child under 21 years of age of a ADP member who qualifies for a refund also selected the Pass Refund Option and chooses to cease participation, he/she is entitled to a refund less usage and registration fee.

Refund requests will not be accepted after February 1, 2012. When requesting a refund please contact the Guest Services Desk and provide the following: Your ADP Id card - refunds cannot be processed until the Id card has been turned in.  Completed refund request form.  Medical Certificate providing the injury date and the prognosis stating that the ADP member is unable to participate in skiing/riding due to the injury.  In the event of job relocation, include a letter from your new employer stating the date, location and length of the relocation.  All refunds are final and subject to Snow Trails? discretion and approval.

CANCELLATIONS WITHOUT ADP GROUP REFUND OPTION
(CREDIT LETTERS)

A person may receive a credit for a like membership if unable to ski/ride due to medical/relocation reasons. A letter from a doctor/employer is required for verification. The letter must be received at Snow Trails within 14 days of the incident that requires a medical/relocation release. Prior to opening day, a credit less a $35 processing fee will be issued for medical or relocation reasons only. After opening day, a credit less participant usage (based on 07/08 daily ticket, rental and lesson rates listed above) and a $35 processing fee for medical or relocation reasons will be issued. Credits cannot be processed without ID. No credit requests will be processed after February 1, 2012.

YOUR RESPONSIBILITY CODE
Nothing ruins a great day of fun as much as an accident that didn't have to happen. Ultimately, safe skiing and snowboarding on the mountain is each person's responsibility. Following "Your Responsibility Code" will help all skiers and snowboarders have a safer mountain experience.

Skiing can be enjoyed in many ways. At ski areas you may see people using alpine, snowboard, telemark, cross country, and other specialized ski equipment, such as that used by disabled or other skiers. Regardless of how you decide to enjoy the slopes, always show courtesy to others and be aware that there are elements of risk in mountain activities that common sense and personal awareness can help reduce. Please note, violations of Your Responsibility Code, and the following additional rules, ordinances and/or guidelines may result in criminal prosecution, civil liability and/or loss of lift privileges without compensation or refund:

Observe the code listed below and share with other skiers and boarders the responsibility for a great skiing experience.

  1. Always stay in control, and be able to stop or avoid other people or objects.
  2. People ahead of you have the right of way. It is your responsibility to avoid them.
  3. You must not stop where you obstruct a trail, or are not visible from above.
  4. Whenever starting downhill or merging into a trail, look uphill and yield to others.
  5. Always use devices to prevent runaway equipment; you are responsible for possible damage or injury as a result of runaways.
  6. Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
  7. Prior to using any lift, you must have knowledge and the ability to load, ride, & unload safely.

This is a partial list. Be safety conscious. Officially endorsed by the National Ski Areas Association, National Ski Patrol, and Professional Ski Instructors of America. For more great skier and snowboarder safety information, visit the National Ski Area Association's Ski/Snowboard Safety site. www.nsaa.org.

ADDITIONAL RULES AT SNOW TRAILS

  1. When walking or climbing always keep to the side of the trail or slope.
  2. If you have a collision resulting in an injury to another person it is your responsibility to stay at the collision site until the Ski Patrol arrives. All injuries must be reported before leaving Snow Trails.
  3. Do not ski slopes too difficult for your ability.
  4. Do not swing or bounce in chairs.
  5. Do not jump from lift. In the event of stoppage, the Ski Patrol will evacuate you.
  6. Inverted aerial maneuvers (flips) are prohibited.
  7. A valid area lift ticket or pass must be visible at all times. Ohio Revised Code 2911.21 (A) (2) Criminal Trespass.
  8. Release strap or ski brakes are required on all skis, snowboards, and snowblades. Skiers, snowboarders, and snowbladers must comply with all equipment and procedure requirements.
  9. Snowboarders must have one foot free when loading, riding, and unloading the ski lift.

Take it easy out there. Give people some space. Be safety conscious!

Warning, violations of this code lead to loss of lift ticket without warning or refund. Ohio's safety in skiing law (ORC4169-08) specifies your responsibility as a skier. A summary of the code is available from the Information Desk.

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